How to do source tracking in Leadmonk with UTM parameters

Modified on Thu, 16 Nov 2023 at 07:38 PM

What are UTM Parameters?

UTM parameters, also known as UTM tags, are snippets of text that are added to the end of a URL. These parameters allow marketers to track the effectiveness of their online campaigns by providing data on where website traffic is coming from.

UTM parameters consist of five different pieces of information:

  1. Source: utm_source - This parameter specifies the source of the traffic, such as Google, Facebook, or an email newsletter.

  2. Mediumutm_medium - This parameter specifies the medium through which the traffic was generated, such as paid search, social media, or email.

  3. Campaign: utm_campaign - This parameter specifies the specific campaign that the traffic is associated with, such as a sale or a product launch.

  4. Term: utm_term - This parameter specifies the specific keywords that were used to generate the traffic, such as the terms someone searched for on Google.

  5. Content: utm_content - This parameter specifies the specific content that was used to generate the traffic, such as a specific blog post or landing page.

Using UTM parameters allows marketers to see which campaigns are most effective at driving traffic and conversions. For example, a marketer might use different UTM parameters for a social media campaign and a paid search campaign to see which one is more effective at driving traffic to their website.

To use UTM parameters, marketers simply add them to the end of a URL using the following format:

UTM parameters can be added to any link, including links in emails, social media posts, and online ads. They can also be used to track traffic from offline campaigns, such as print ads or direct mailers, by adding the UTM parameters to the landing page URL.

To track the effectiveness of campaigns using UTM parameters, marketers can use a tool such as Google Analytics. By setting up goals and tracking the UTM parameters, marketers can see which campaigns are driving the most traffic and conversions.

Tracking Conversions in Leadmonk

To track conversions directly within Leadmonk, add UTM parameters to your booking links. These customized booking links will allow you to see what sources in your campaign are driving the most scheduling traffic. 

If you've embedded Leadmonk booking link your website using the code snippet provided in 'Add to website' option, the embed code will automatically look for the following UTM parameters in the URL address on the parent web page:

  • utm_source
  • utm_medium
  • utm_campaign
  • utm_content
  • utm_term

You can add UTM parameters directly by modifying Javascript calls. These UTMs will be tracked throughout the booking flow. The parameters manually set will overwrite those set in the parent window. 

  • Once you’ve defined what UTM codes you’d like to use, you can append them to the end of your Leadmonk booking link by adding a '?' after the link.
  • Then, add your UTM codes using ‘&' to separate each new code (i.e. utm_medium=social&utm_source=twitter). 
  • Spaces are not allowed in URLs and thus not in UTM parameters. If you use spaces in your campaign names you need to replace each space by %20


Your link could look something like this: 

Steps to check UTM parameters in your bookings

When sharing your booking link, append the URL and include the title of your campaign or source. You can track the campaign, source, medium, content, or term easily using UTM parameters. If you were running a campaign across different social media platforms, you can easily track how many appointments come from each source. Once an appointment is scheduled by an invitee who followed the unique link, Leadmonk will begin tracking the parameters you've set. 

  1. To track conversion of these booking links, go to 'Bookings' page in your Leadmonk account.

  2. Select Filter. Then, under Tracking IDs, select All IDs and enter the UTM code(s) you’d like to track.

Once you’ve filtered your scheduled events, you can export the data to a CSV file you can use in a spreadsheet.

You can also click on individual appointment to see the UTM parameter values.

In conclusion, UTM parameters are a useful tool for tracking the effectiveness of online campaigns and understanding where website traffic is coming from. By adding these parameters to URLs and tracking them using a tool like Google Analytics, marketers can gain valuable insights into which campaigns are most successful at driving traffic and conversions.

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