Marking no-shows in Workflows

Modified on Sun, 28 May, 2023 at 5:34 PM

TABLE OF CONTENTS



What are no-shows?

“Marked as no-show” feature allows hosts to mark whether or not an invitee attended a previously scheduled event. Anyone marked as a no-show will not receive scheduled post-meeting Workflows (e.g. a 'thank you' follow up because they did not attend).



How to use 'Mark as no-show' feature?

1. Go to the booking page in your Leadmonk account.

2. Go to your Past events tab, and click on the event you want to mark as no-show. This shows event details.



3. Click the Mark as no-show button highlighted in red color on the event details page.



The invitee will now have a red icon labelling them as a no-show to your scheduled event. You can undo this by clicking on the 'Undo no-show' button highlighted in yellow color.




Additional Notes

  • The "Mark as no show" button is visible only for events that have passed the scheduled "start time".
  • Hosts can undo a no-show if they change their mind.
  • This option is also available for group events, where each invitee can be marked as a 'no-show' separately.

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